Warranty

*All sale and clearance items are considered final sale. 

 WARRANTY:

1 Year Manufacturer’s Warranty

Products: All Products

Warranty Period: From date of purchase - day 365

Policy and Applicability: Includes defects in materials and craftsmanship under normal use only

Exclusions: Damage caused from handling the product outside of normal and intended use

Remedy: Product will be replaced or exchanged with a product of equal value. The customer is responsible for return shipping and handling costs. Returns that exceed the 30 day Warranty do not qualify for a cash refund, but will qualify for a Sonix gift card. The customer is responsible for return shipping and handling costs as well as $15.00 in reshipment costs if a replacement product is sent. Proof of purchase required.

 


 

WARRANTY:
Limited Lifetime Warranty

Products: Sonix Cases and Screen Protectors

Warranty Period: From date of purchase - as long as the customer owns the device for which the product is used.

Policy and Applicability: Includes defects in materials, damage and wear to the product for the lifetime of the device that it was purchased for. *Lenntek does not warrant the hardware or device in any way.

Exclusions: This warranty is limited to the lifetime of the device that it was purchased for.

Remedy: Product will be replaced or exchanged with a product of equal value. The customer is responsible for return shipping and handling costs as well as $15.00 in reshipment costs if a replacement product is sent. Returns that exceed the 30 day Warranty do not qualify for a cash refund, but will qualify for a Sonix gift card. Proof of purchase required.


 

Return Instructions:
1) Email us for warranty claim form at support@shopsonix.com
2) After you receive warranty claim form, please fill out with your address filled in clearly
3) Please package warranty claim form, copy of the original receipt and product in its original retail packaging securely in a box or padded envelop and send with tracking. 
4) Please return your product for examination at:

Lenntek Warranty Services
1610 Lockness Place
Torrance, CA 90501

Please Note: We won’t be able to process or ship back your package if your return package is incomplete. We typically send out the replacement in 2 to 3 business days after receiving your return.

*Lenntek reserves the right to change these policies without notice.

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